Compcierge USA, leaders in Guest Service Technology for hospitality is looking to hire an energetic, team player with some hotel operations experience.  Please contact Tom Fong (301)946-3642 x104 if you are interested or know of anyone interested in the following position.  

Customer Relations Manager - Job Description

-         Provide leadership in representing Compcierge USA from account management perspective to customers and prospects

-         Provide onsite and remote training to Compcierge USA clients

-         Manage installation and renewal process for clients

-         Assist with management of integrated processes such as Open Table, Super Shuttle, Flight View and Rand McNally.

-         Create training aids and account management media pieces

-         Support National Account Managers in sales process as needed.



Position requires heavy local travel and light travel (1-2 times per quarter) to remote markets.



Position reports to Vice President of Operations.





MINIMUM QUALIFICATIONS:



EDUCATION:  HS Diploma.  College experience preferred.



EXPERIENCE: 2-3 years of progressively responsible hospitality administration experience; Front Desk experience highly desirable


SKILLS:  Microsoft Office proficiency; Strong oral and written communication skills; Ability to interact with various levels of hotel management, including technical and general manager levels; Independent work ethic; Customer Service orientation

SALARY RANGE:  $25,000 - $32,000 per year plus full company benefits

Thomas Fong
President
Compcierge USA...Intelligent Guest Service
11501 Georgia Avenue
Silver Spring, MD  20902
(301)946-3642 x104
(301)946-2351 Fax
(202)438-4412 Cell
Check us out: <http://compcierge.com/resources/compcierge.wmv>

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